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CRM & AI Platforms Analyst

Assist in configuring, maintaining, and optimizing ERP, CRM, and other enterprise systems based on business requirements.Gather requirements from internal stakeholders and translate them into system enhancements or process improvements.Manage user accounts, roles, permissions, and security settings across business applications.Create dashboards, reports, and automated workflows to improve visibility and operational efficiency.Support integrations between platforms using APIs, connectors, and automation