Cards and Digital Solutions Representative
Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responds to and resolves cardholder/digital payment disputes according to regulations and in a timely manner. Supports daily operations with timely responses and resolution to member and staff requests. Provides accurate and timely responses to member inquiries received via remote channels; phone, e-mail, chat and Q2 management systems. Processes payments and deposits
First Credit Union - Downtown Chandler
eBranch Coordinator
The E-Branch Coordinator plays a key leadership role within the Member Solution Center, responsible for coaching, developing, and motivating representatives to consistently meet and exceed individual and team performance goals. This position guides staff in delivering high-quality, meaningful service across multiple communication channels, fostering strong member relationships, and ensuring an exceptional member experience. The coordinator promotes a positive, collaborative team environment by leading by
First Credit Union - Downtown Chandler
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101 W Commonwealth Ave, Chandler, AZ 85225 – 480-963-4571 – info@chandlerchamber.com