Platinum IP

About Us

Platinum IP combines a fully hosted call center with redundant AWS data centers to support geographically diverse North American offices and agents. The result is an incredibly dependable and always 'ON' product. Our Platinum Pulse Answering Service ensures your calls are answered professionally 24/7/365. Just like a news reporter with a breaking story, the Who, What, When, Where, and Why are delivered to your email or text message. Our answering services include fully managed Customer Service, Emergency Dispatch, Order Assistance, and Technician Route Optimization. When a technology company, Platinum IP, manages a call center, Platinum Answer, and adds a shipping division, Platinum Ship, covering the eleven Western States, you end up with a company ingrained in resource optimization.